RentalSpots

Belgium

Frequently Asked Questions (FAQ)

General Questions

What is RentalSpots?

RentalSpots is the premium rental platform in Belgium. We connect landlords with people looking for various rental items, accommodations, and services.

How can I rent something through RentalSpots?

Browse our categories or use the handy search features (search by map or name) to find what you need. Click on an ad to view the details and contact the landlord through the available contact methods.

Is registration required to rent?

No, you can browse all ads for free and contact landlords without registering. An account is only needed if you want to rent out items yourself.

For Landlords

How can I become a landlord?

Click on "Become a Landlord" in the menu, fill out your business details, and choose a subscription that suits you. You can post ads immediately after payment.

What are the costs for landlords?

We offer different subscriptions depending on the number of ads you want to post. Check our pricing on the "Become a Landlord" page.

How do I post an ad?

Log into your account, go to your dashboard, and click on "New Ad". Fill in the details, upload photos, and publish your ad.

Can I edit my ads?

Yes, you can edit all your ads at any time via your dashboard.

Is there a free trial period?

Yes, we have a free trial period of 14 days during which you can fully try all features for free and put your offer online immediately.

Payments & Subscriptions

What payment methods do you accept?

We work with Mollie and accept most common payment methods, including Bancontact and credit cards.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time. Your ads will remain visible until the end of the paid period.

What happens if my payment fails?

You will receive a reminder email. If payment is not made within the specified time frame, your ads will be temporarily deactivated.

Technical Questions

My ad does not appear in the search results, why?

Check if your ad has been approved and is active. New ads go live immediately but are checked by our staff. If an ad contradicts our regulations, we will take it offline.

How can I contact support?

Use our contact form or email our support team. We are happy to assist you.